Responsible Gaming
Introduction to Responsible Gaming
At Goldbet, we believe gambling should be enjoyed as entertainment only—not as a way to earn money or solve financial problems. We are committed to promoting safe and responsible gaming practices for all our players in India.
Remember: The house always has an edge. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification & Legal Requirements
You must be 18 years of age or older (or the legal gambling age in your state/jurisdiction in India) to use Goldbet services.
We take age verification seriously and reserve the right to request proof of identity at any time. Underage gambling is illegal and causes serious harm.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, utilities)
- Hiding your gambling activity or lying about the amount spent
- Increasing bet sizes to feel the same excitement (tolerance)
- Feeling anxious or irritable when trying to reduce or stop gambling
- Neglecting family, work, school, or social responsibilities
- Borrowing money or going into debt to gamble
- Unsuccessful repeated attempts to control or quit gambling
- Using gambling to escape problems or negative emotions
- Jeopardizing relationships, jobs, or education due to gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Controls
Goldbet provides built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Restrict the maximum amount you can lose over a set period.
- Reality Checks: Receive reminders about your gaming session duration and spending.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account.
- Session Timeouts: Automatically log out after a specified duration of inactivity.
- Account Closure: Request permanent closure of your account if you wish to stop gambling.
Contact our support team to activate any of these tools: [email protected]
Support Organizations & Resources
Help is available. If you or someone you know is struggling with problem gambling, please reach out to these organizations:
India-Specific Resources:
- All India Institute of Medical Sciences (AIIMS) Addiction Medicine Services – Offers counseling and treatment for gambling addiction. Contact your nearest AIIMS hospital for support.
- National Mental Health Programme (NMHP) – Provides mental health support and resources across India.
- Gamblers Anonymous India – Support groups and peer-led recovery programs available in major Indian cities.
International Resources:
- GamCare (United Kingdom) – www.gamcare.org.uk – Free support and counseling for problem gamblers.
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme for online gambling.
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Free counseling and support services.
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Education and treatment resources.
- National Council on Problem Gambling (United States) – www.ncpgambling.org – 1-800-522-4700 helpline available.
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Health information and addiction support resources.
Take Action Now
If you think you have a gambling problem, please seek help today. Recovery is possible with proper support and treatment.
You can:
- Contact one of the support organizations listed above
- Speak with a counselor or therapist specializing in gambling addiction
- Call a helpline or access online chat support
- Join a support group such as Gamblers Anonymous
- Request self-exclusion from Goldbet by emailing [email protected]
Your wellbeing matters. Help is just a call or click away.